F.A.Q


 
   Q.: What do you need to make a quotation?

 A.: To make quotation which will be adequate and sufficiently competitive, we need 3 things:   1. Product drawing or 3D model data file or product sample.    2. Kind of plastic resin you are going to use in manufacturing or an idea of the durability of the product (what the product is or does ).    3. Estimated quantity of the product needed in a period of time ( i.e. one month ) and the idea of how many products in total you are going to make ( estimated total sales ).

   Q.: How much time do you need to quote?
 A.: Unless the product has a very specific construction usually a quotation for a mould is send  in 3 days after we receive enquiry with all the necessary details.
   Q.: How long does it take to build an injection mould ?
 A.: It varies a little depending on product size and complexity of its shape, but generally in case of A-TorchMould Limited. A middle size mould is built in 45 days lead time.
   Q.: What kind of payment conditions do you accept?
 A.: We accept T/T payment (wire transfer) only. The condition we usually use is: 40% of deposit with order, 30% on mould trials and 30% before mould delivery.
   Q.: Is it possible without a visit in your company to know whether my mould is being built on schedule?
 A.: On clients' requests we are giving a detailed mould building schedule and send weekly reports. The report may have digital pictures that show the progress of work.
   Q.: What if I want to make changes to the mould at a later date?
 A.: Changes can usually always be made. However, it is best that you try to anticipate any changes that may occur so that appropriate accommodations can be made for them in the mould ahead of time.
   Q.: Can you only design a mould for me?
 A.: As mould manufacturers it is not desirable for us to make only designs so we can take such order only as an exception.
 

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