Customer Service

Our experienced team guides each project through every stage of the process: from an idea, to the design, prototype, and testing; to selecting of materials, manufacturing, finishing, assembly and sampling; to injection molding and air/sea shipping. Together with ISO 9001 system and our quality assurance team, we are positioned to provide maximum service, high quality, and on time delivery at competitive pricing.

At A-TorchMould Limited we strive for precision and innovation in everything that we do. Our injection mold products reflect our commitment. As a mould manufacturer, we have numerous clients from all over the world. Our dedication to developing long-term relationships with our clients, employees, and suppliers is key to delivering on our promise.

We attend Exhibitions

We Visit Clients

Clients Visit Us

Management System and Exploitative Process

Customer RFQ:your RFQ by E-mail with 2D/3D files better with tool spec will be highly appreciated.

Quotation:official quotation will be offered within 3 days with professional information and resonable price

Order Confirmation:sign back the quotation sheet or issue an order by email or fax

Engineering In Charge:part structure,mold structure,plastic/steel material and injection process analyzing and Update 3D/2D part files

Layout Drawing:mold preliminar design will be completed within 3 days against final part 2D/3D files。mould layout drawing will send for customer approval before it is released for mould making.

Material Preparation & Detail Design:mold detail design and steel order at the same time.

Manufacture:an process report with digital maching pictures will send for customer review weekly till themould complete

Mold Sampling:mold tryout after complete process

Sample Inspection:samples will sent for customer approvall by express with parameter & FAI report

Mold Approved:final fully mold inspection will be fulfilled according to customer’s tool specification before shipment

Delivery:the delivery will be handled by professional express,air or ocean shipping companies.

Clients Distribution